Frontline has set the standard for active promotion of books and reading in libraries across the UK, Ireland and Australia. Nearly every service in the UK and Ireland has used Frontline. Australian librarians even coined the phrase ‘Have you Frontlined it today?’ after 1000 staff completed the course across the State of Victoria.
These 5 courses develop specific skills through interactive exercises and demonstrations combined with applied tasks in the library. Every learner is assessed by an experienced Opening the Book mentor so you can be sure they have reached the recognised standard when they are awarded a certificate.
Pick and choose among these 5 short courses to fill the most important training needs and skills gaps in your library service.
An introductory course that boosts staff confidence to talk about books and help readers recommend to each other.
"It has made me look at each person individually and not just from my point of view"
This course offers the skills and routines for staff to control the library environment, taking a customer’s eye view to help staff improve the library welcome.
"Now I look at things and think what image do we present to people - are we relevant and moving with the times or stuck in a time warp?"
A course to help staff give unloved bookshelves a makeover! Teaches how to increase the performance of standard bookshelves and help readers to make fresh discoveries.
"Remember that sometimes the reason something isn't borrowed is because nobody knows it's there."
This course will give library displays and promotions some new bite! Learners are introduced to new ways of finding readers for older stock and will explore how to target different audiences, encourage browsing and increase borrowing.
"It was interesting to see how small changes could have such a huge effect on the interest patrons were taking in our displays."
Gives learners easy tools to boost their collection knowledge and keep up to date. The course will help staff develop the confidence to offer readers exciting choices and appropriate recommendations.
"I felt it gave me the opportunity to get back to what working in a library is all about."
The five Frontline Standard courses use a variety of learning styles to motivate and engage learners. Online interactive exercises help learners try out new skills before applying them in their own workplace. Each course offers high quality downloadable resources that can be used in a variety of ways, in different settings and to engage different groups of readers. Learners are asked to connect with others and learn from their experience both in the library and online. Discussion boards bring together all learners, wherever in the world they are based, to share ideas and results.
The examples below are taken from different courses and show the variety of approach within each course.
Frontline Standard offers maximum flexibility in planning training. You can buy a number of Frontline Standard places and then allocate staff to specific courses amongst the five when you are ready.
These courses offer great value as learners can go back to the course materials at any time after they have completed the course. They can also continue to visit and participate in the online discussions.
Complete our easy Order Form and we’ll send you an invoice. You can choose to pay online from your bank account or by credit card. Once payment is received, we will email a log in and password to unlock your course places.