Unlimited access to the Frontline course for as many staff as you wish. Trainees can start, stop, take a break without any financial or administrative implications.
This includes access to:
Frontline Modules 1-4 – the short course
Frontline Modules 1-7 – the full course
Learning Logs and Supervisor Logs
Discussion boards for Trainees, Supervisors and Co-ordinators
Access for all those who have finished a course to Frontline Graduates and Refreshers
Support tools for peer-assessed Supervisor Certificates
Access for any individual to view What’s so Good About Libraries – no need to enrol as a trainee
Unlimited access to the online tools to manage the course rollout, including customised communications between Co-ordinators, Supervisors and Trainees, customised messages from your head of service, customised Frontline certificates.
Response to technical problems within 48 hours.
Individual technical advice and troubleshooting from Opening the Book staff to work with you on any technical problems specific to your service
Individual advice and support from Opening the Book staff to your Co-ordinator on any content or training related issues.
Opportunity to feed back directly to the course creators and to participate in face-to-face and online discussion with other library services on best practice in managing and evaluating Frontline.
Confidence that Opening the Book will maintain a quality evaluation role and will raise concerns where the quality of supervision falls below the standard set for first use of the course.