Self-service

We can help libraries move to a self-service model of delivery – libraries we have designed have achieved high rates of use of self-service. We supply separate consultancy and training to support library services introducing RFID systems.

At Opening the Book we understand that simply installing the appropriate technology for self-service does not guarantee success. It is the location, the stock management processes built around it and the attitudes of the staff which will make it sink or swim.

We have worked with most of the major self-service suppliers and with both barcode and RFID systems to create well-positioned, attractive and functional self-service units. We are committed to self-service as it offers readers more privacy and it frees staff to spend more time off-counter.

Opening the Book offers a half-day workshop, 'Making self-service work', which explores how self-service changes the day-to-day role of library staff. Click here for further details

Get Adobe Flash player